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Shipping & Returns

Updated October 24th 2012

LITKO Game Accessories offers the industry's largest selection of game accessory products... over 4000 to choose from. We're able to offer this selection by making your order ON DEMAND. Please allow up to two weeks for us to prep your order and get it shipped out to you.

We ship to all 50 United States and other countries abroad. Orders currently take about 14 days to process and leave our shop. Custom orders can take up to an additional week. U.S. Customers that use Priority Mail can usually expect their package to be delivered in about 2 weeks.

U.S. shipping options include:

  • USPS Priority Mail (3 to 4 days typical delivery time)*
  • UPS Ground (5 days typical delivery time)

The US Postal Service is our preferred method for shipping parcels abroad due to the high cost of other methods. Services include:

  • USPS First Class Mail International (10 to 14 days typical delivery time)
    Best for most international parcels.
  • USPS Priority Mail International (6 to 10 days typical delivery time)
    Best for large international parcels (over 4 lbs).

 

International customers are responsible for applicable duties, taxes and fees.

If you have any trouble selecting your shipping method using our online store or if you have any concerns about your package getting delivered properly, don't hesitate to contact us.

We stand behind the quality of our products. If for some reason you are not satisfied with your purchase, please contact us within 90 days for a full refund of the purchase price of the product**.

Returns

Please use our contact page if you need to return an item. Please include a description of why you need to return the item (defect, incorrect item, wrong item ordered, etc).


* Extremely small parcels may ship via USPS First Class mail, at our option. The speed and quality of service is the same.

**Does not apply to custom items or shipping costs.